Privacy Policy

Last updated: 03-09-2025

Encando.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By using our application, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide

  • Personal details such as name, email address, and contact information when you create an account or contact us.
  • Any other information you submit through forms, feedback, or support requests.

b. Information We Collect Automatically

  • Log data, including IP addresses, browser type, operating system, and usage details.
  • Cookies and similar technologies to enhance user experience and analyze trends.

c. Information from Third-Party Services

  • If you sign in using Google, Facebook, or other third-party platforms, we may collect authentication details as permitted by your privacy settings.

2. How We Use Your Information

  • Provide, operate, and improve our services.
  • Personalize your experience based on your interactions.
  • Communicate with you regarding updates, security alerts, and customer support.
  • Comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell your personal information. However, we may share information in the following cases:

  • With Service Providers: Trusted third-party vendors help us operate and improve our services.
  • For Legal Reasons: If required by law, we may disclose information to comply with legal obligations or protect our rights.
  • With Your Consent: We may share information for other purposes with your explicit approval.

4. Data Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing activities.
  • Withdraw consent for data processing where applicable.

To exercise these rights, contact us at Info@encando.ai.

6. Third-Party Services and Links

Our app may link to third-party websites or services. We are not responsible for their privacy practices, so please review their policies.

7. Changes to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we will notify you through the app or via email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Info@encando.ai

📍 242 Spence St, College Station, TX 77840, U.S.A.